Frequently Asked Questions

What Should Someone Expect from their Massage & Massage Therapist?

A clean, safe and comfortable environment before, during and after the massage
Respect, courtesy, confidentiality and dignity
Privacy while changing and right to remove clothing only to their level of comfort for the massage
Draped appropriately by a sheet, towel or blanket, with only the area being massaged exposed
A licensed/registered/certified professional massage therapist, working within their scope of practice and in an ethical manner
Option to ask questions of the massage therapist and receive professional responses
Determine if there will be conversation, music or quiet during the massage
An explanation of the nature of the massage and techniques to be used in advance of starting the massage
The right to consent to the massage techniques and approaches, including manual pressure, used in the massage

What are the benefits of massage therapy?

There are tremendous benefits to be achieved through regular massage therapy treatments from a Registered Massage Therapist.  Whether your need is to have a moment of relaxation, reduce muscle tension or attain relief from chronic pain, a therapeutic massage can enhance your overall sense of emotional and physical well-being as well as your quality of life. Massage therapy benefits people of all ages.  While it benefits the injured, the ill and the stressed, the strength of massage therapy in preventing illness and conditions before they develop cannot be overlooked.  Massage therapy can be used in the treatment of both acute and chronic stages of conditions.

Massage therapy benefits people of all ages. While it benefits the injured, the ill and the stressed, the real strength of massage therapy lies in prevention.

How often should one seek massage for stress reduction?

Massage has many benefits for the client. It can be useful in increasing circulation, improving the healing of injuries, and releasing tension. But I think another important function is that massage acclimates the individual’s nervous system and mind to being more relaxed. in my experience, most people have lost their ability to tolerate having a relaxed body. As soon as they begin to relax, the mind starts to think, they begin to talk, start to worry, or begin to have ideas for new projects. This activity gobbles up the new sensations of relaxation being experienced. So I believe one of the great benefits of massage is to give the person regular experiences of feeling relaxed and feeling good in his or her body. I believe that in order to be an effective stress reducing tool, massage treatments need to be regular and long term. I generally recommend to clients with tension and stress related problems to come twice a week for 6 to 8 weeks and then continue once a week for at least 6 months. After that period of time a client knows how he or she feels when treated regularly. Some may continue once a week and others may continue once or twice a month. (excerpted from an article from Dr. Ben Benjamin)

When should I refrain from receiving a massage?

Avoid massages during illnesses, high fever, on open wounds, cuts, bruising, broken or varicose veins, blood clots, broken, fractured bones or mending bones, or severe back pain that may shoot down arms or legs during massage. Always inform the RMT of all medical conditions or changes in medical status, no matter how small they may seem to you.

I have never had a professional Massage. What should I expect?

On your first visit, your massage therapist should have you fill out an intake form regarding your general health, specific injuries and whether you are under a doctor’s care. This process should take a few minutes. The therapist should give you instructions on how they want you on the table -face up or down etc. They should be out of the room while you are undressing or dressing and should knock on the door before reentering the room. The massage room should be clean, private and quiet. Some therapists like to use music, candles, aroma therapy or soothing sounds to enhance your relaxation. If you don’t want any of those things or have allergies to specific aromas you are free to ask the therapist no to us them.

If you are getting a massage for feel-good relaxation, there should be little talking, unless this is your first massage or first visit to a new therapist. For deep tissue work or stretching you and the therapist should be in good communication with each other to make sure you are tolerating the work and to remind you to breathe and relax. In most cases moderate pain or discomfort should be addressed by changing the technique or discontinuing it. Some therapists will use light conversation to distract clients when doing deep work or if a muscle is not relaxing.

Your therapist may also spend some time analyzing or warming up a particular area with light pressure, before continuing with deeper work. It is always important to communicate as much as you feel is necessary to ensure your needs are being met, with more or less pressure or in just the right places.

After your massage the therapist should leave the room and allow you a few minutes of quite time to rest, devoid of stimulus and to integrate the physical and emotional aspect of your massage. You may want to take some time to stretch before getting up slowly and rolling you legs over to side of the table without using your back muscles as the main means of sitting up.

How can I enhance my massage experience?

• LISTEN TO YOUR BODY before, during, and after treatment.
Identify any areas of redness, tenderness, tightness, or tingling on the body.

Allow yourself to soften your experience of pain. Instead of identifying with the pain, become
aware of the “sensations” occurring in your body. Concentrate on the areas where sensations are present.

As you breathe, imagine that you are blowing air out of your body through the area that is producing the
most sensation. This type of breathing puts you in touch with your body and thereby enhances your body awareness.

• UNWIND – Allow your body to move. As movement occurs, fascial restrictions are being released.

• EXPRESS EMOTIONS experienced during or after your treatment session with your therapist.
The fascial system holds emotions in the body in the form of pain that may be preventing you from getting better.
Often, with the release of emotions, the pain will decrease and you will feel better.

Share them with your therapist to help locate the source of your pain.

• COMMUNICATE with your therapist!
Even things that may seem non-related, silly or embarrassing. The therapist cannot help you if you do not
talk honestly with them.

Remember to reinforce your intention to enjoy a pain-free, active lifestyle by giving yourself messages such as
“I am getting better everyday.”

You may experience setbacks. This is sometimes part of the healing process. Keep focusing on your goals
and the progress you have already made to help you through each treatment session. You are on your way!

Visualize the attainment of your goal. Establish a time-frame for this to occur. If goals are not completed on time,
it is O.K. Stay focused and know that the healing will occur.

Remember that “pain is simply a signal or message your body is trying to give you.”
By listening to your pain and relaying these messages to your therapist, the road to
recovery will seem more within your reach.

As a Woman I Worry about Getting Massages from Male Therapists?

You may call the College of Massage Therapists of Ontario to verify the credentials or see any complaints regarding any Registereed Massage Therapists (RMT). The male therapist is a member of the Regsitered Massage Therapists of Ontario (RMTAO), and is a regulated health professional with very strict ethical guidelines. Male or female therapists who maintain memberships in related organizations are a really good sign of dedication and training in their related fields, and the CMTO requires both a specific amount of additional educational hours for membership besides continuing educational hours. If a therapist advertises to be a member of a related organization like the RMTAO, you can call that organization for verification.

Do I Have To Take My Clothes Off?

Not necessarily. For your draping needs, the table is usually prepared with sheets or towels. For most any massage involving lotion or oil you do need to be undressed however in many cases the therapist can work through clothes for body mobilization and compression techniques. When the massage is over the therapist should leave the room and allow you time to stretch, to slowly get up and to get dressed before you exit the room.

Preparing for a Massage

  • Drink plenty of fluids before & after your massage to avoid dehydration. Stick to water and herbal teas if possible. If you become dehydrated, this could lead to headaches, nausea, muscle cramps & dry skin.
  • Avoid a heavy meal before the massage.
  • Avoid caffeine & alcohol before and after massage. Massage helps remove toxins from the body. By adding toxins such as caffeine and alcohol you are forcing your body to work harder to remove them.
  • You may warm up by taking a hot shower or doing moderate exercise before the treatment.

The following is a list of conditions for which massage therapy, when provided by a Registered Massage Therapist, can prove beneficial:

Anxiety and depression Asthma and Emphysema Back, leg, and neck pain Cancer Carpal tunnel syndrome (repetitive strain) Chronic Fatigue syndrome Dislocations Fibromyalgia Fractures and edema Gastrointestinal disorders Headaches Inflammatory conditions such as arthritis and bursitis Insomnia Kyphosis and Scoliosis Multiple sclerosis Parkinson’s disease Muscle tension and spasm Palliative care Post-surgical rehabilitation Pregnancy and labour support Sports injuries Strains and sprains Stress and stress related conditions Stroke Tendinitis Whiplash Massage Therapy as part of your Health Maintenance Plan Therapeutic massage is an important part of your health maintenance plan, by:

    • Reducing or eliminating pain
    • Improving joint mobility
    • Improving circulation
    • Improving immune system functioning
    • Increasing lymphatic drainage
    • Reducing depression and anxiety
    • Reducing tension within muscles
    • Increasing body awareness


790 Bay St # 300


Walking distance from:
* College Subway
* Queen's Park Subway

Hours of Operation

Tuesday 4 - 10 pm

Thursday 6 - 10 pm

Friday 4 - 10 pm

Saturday 10 - 6 pm

Sunday 10 - 6 pm

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Armor falls away
I find the true self beneath.”

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